Exchange Policy
We want you to love what you wear — but in case something doesn’t feel just right, we offer an easy exchange option for eligible items.
- The item is in original condition, with all tags, labels, and packaging intact
- The product is unused, unworn, and undamaged
- You contact us for an exchange within 3 days of delivery
Exchange Eligibility – Aly Jewels
To ensure a smooth experience, please note that only items purchased directly from Aly Jewels’ official website or store
are eligible for exchange.
Our exchange policy is valid within 3 days of purchase. After this period, we will not be able to accept any requests.
Exchange Requests for Size or Design
At Aly Jewels, your satisfaction matters — and we’re happy to help with exchanges for sizes or alternate designs (like bangle size or style).
However, please note:
🔁 For design or size change requests, a delivery fee of Rs. 350/- will apply.
To ensure the perfect fit and style, we kindly recommend reviewing the product description and size guide carefully before placing your order.
If Your Product is Damaged or Wrong
At Aly Jewels, we check every item before sending it. But if your product arrives damaged, faulty, or
not the one you ordered, don’t worry — we will take full responsibility.
We will send you a new item or exchange it without any extra cost.
Just send us clear photos or a short video of the issue on WhatsApp within 24 hours of receiving your order.
Exchange Period – Aly Jewels
Once your previous parcel is received and verified, the exchange process will take 3 to 5 working days to complete.
Refund and Return Policy
At Aly Jewels, each piece is crafted and packed with care — and due to hygiene and quality standards,
we do not offer refunds or returns.
We kindly ask our valued customers to review product details and size guides carefully before placing an order to ensure a perfect match.
💬 Need help choosing the right size or design? Just message us — we’re happy to help!Your Attractive Heading
Complete Address Required
Please make sure to provide your complete delivery address, including street number, house number, area name, city, and any nearby landmark.
This helps us ensure quick and accurate delivery of your order.
Incomplete or unclear addresses may lead to order cancellation without notice.
Contect:
Whatsapp: 03280098970
Email: hammadibrahimceo@gmail.com